Retail & Wholesale
AI and software for New Zealand retail and wholesale businesses — customer support, demand forecasting, e-commerce and inventory, built fixed-price and Privacy Act 2020 compliant.
Avtrix builds AI and software for New Zealand retail and wholesale businesses — automating customer support, forecasting demand, building e-commerce, and keeping inventory accurate across channels. The result is more sales, less stock tied up, and a smoother customer experience. Every solution is delivered fixed-price, with your data kept in New Zealand and aligned with the Privacy Act 2020.
What We Build for Retail & Wholesale
From day-to-day admin to the systems that run your operation, we automate what slows you down and give you clear visibility. A typical engagement combines the capabilities below, scoped to your workflow before a dollar is committed.
AI Customer Support
Always-on support that answers customer questions instantly and hands off to a person when needed.
Demand Forecasting
Predict demand so you order the right stock at the right time and avoid markdowns.
E-commerce Development
Fast, mobile-friendly online stores built to convert and easy to manage.
Inventory Management
Keep stock accurate across store, warehouse and online in real time.
Loyalty & CRM
Understand customers and drive repeat business with loyalty and targeted offers.
POS & System Integration
Connect POS, e-commerce, accounting and inventory so everything stays in sync.
Key Benefits
More Sales
Better online stores and always-on support convert more customers.
Less Stock Tied Up
Accurate forecasting and inventory free up cash and reduce markdowns.
One Source of Truth
Stock and orders stay in sync across every channel.
Repeat Business
Loyalty and CRM turn one-off buyers into regulars.
Lower Support Load
AI handles routine enquiries so your team focuses on selling.
Local & Compliant
Data stays in New Zealand, aligned with the Privacy Act 2020, supported in NZ business hours.
How It Works
A clear, four-step path from first conversation to a live, supported solution — with a fixed price agreed before build begins.
Discover
A free discovery call to understand how your business works today.
Scope & Fix Price
We design the solution and give you a fixed-price proposal — no hourly rates.
Build & Test
We build and test against real cases, with you reviewing throughout.
Deploy & Support
We roll it out to your team and provide ongoing NZ-based support.
Services We Use for Retail & Wholesale
Your solution is built from the service lines below — explore each for detail:
Frequently Asked Questions
Let's Talk About Your Project
Book a free 30-minute discovery call. Walk away with 3 actionable insights — no commitment, no sales pressure.