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OUR SOLUTIONS

Packaged AI & Automation Solutions for NZ Business

Avtrix offers ten ready-to-deploy AI and automation solution packages, built around the challenges New Zealand businesses face every day — faster to implement, and backed by a local NZ team that stays with you.

🤖
AI CUSTOMER SUPPORT AGENT

Never Let a Customer Query Go Unanswered

Our AI Customer Support Agent handles enquiries, bookings, and FAQs around the clock — no staff required after hours. Built on battle-tested NLP models, trained on your business knowledge, and compliant with New Zealand privacy law.

  • Trained on your products, services, policies, and FAQs — answers like your best staff member
  • Handles bookings, order status, complaints, and escalations automatically
  • Seamlessly hands off to a human agent when needed, with full conversation context
  • Integrates with your existing website, Facebook, WhatsApp, and email channels
  • NZ-built, NZ Privacy Act compliant, data stays in New Zealand
24/7
Coverage
70%
Ticket Deflection
<2s
Response Time
Get Started Explore AI Customer Support
Avtrix AI Support — Live
👋 Hi! I'm your AI assistant. How can I help you today?
What are your opening hours and can I book a consultation?
We're open Mon–Fri 8am–6pm, and Sat 9am–1pm. I can book a consultation for you right now — what day works best?
Thursday afternoon please
Perfect — I have 2pm or 3:30pm available this Thursday. Which works for you? I'll send a confirmation to your email automatically.
AI Agent active · 247 conversations handled today
247
Queries Today
98.2%
Satisfaction
AI Voice Receptionist — Call Log
📞
Incoming — +64 9 xxx xxxx
9:47 AM · Qualified: Plumbing quote
Routed
📞
Incoming — +64 21 xxx xxxx
8:12 AM · After hours · Message taken
Answered
📞
Incoming — +64 4 xxx xxxx
7:55 AM · Emergency routed to on-call
Escalated
📞
Incoming — +64 27 xxx xxxx
6:31 AM · Booking confirmed via AI
Booked
Today's Summary
Calls answered100%
After-hours cost$0.00
📞
AI VOICE RECEPTIONIST

Your Phone Answered. Every Time. By AI.

Missed calls cost NZ businesses thousands of dollars every year. Our AI Voice Receptionist answers every call, qualifies the caller, takes messages, makes bookings, and routes urgent calls — 24 hours a day, 7 days a week.

  • Answers calls in natural, conversational New Zealand English
  • Qualifies callers and captures key information before routing or booking
  • Handles after-hours, weekends, and public holidays without extra staffing cost
  • Integrates directly with your existing CRM and calendar system
  • Perfect for trades, clinics, hospitality, legal, and any high-call-volume business
100%
Call Answering Rate
$0
After-Hours Cost
CRM
Integrated
Get Started Explore AI Voice Receptionist
📈
AI SALES AUTOMATION

Qualify More Leads. Close More Deals. Automatically.

Most NZ businesses are sitting on a goldmine of unworked leads. Our AI Sales Automation solution qualifies enquiries the moment they arrive, nurtures prospects with personalised follow-up sequences, and books discovery calls directly into your calendar — all without human intervention.

  • AI qualifies inbound leads instantly — scores them and prioritises your pipeline
  • Automated follow-up sequences keep leads warm until they're ready to buy
  • Books demos and discovery calls directly into your team's calendar
  • Full two-way CRM integration — HubSpot, Salesforce, Pipedrive, and more
  • AI analyses your win/loss patterns and recommends pipeline improvements
3x
More Leads Qualified
48hr
Follow-Up vs 2-Week Avg
Full
CRM Integration
Get Started Explore AI Sales Automation
AI Sales Pipeline
New Enquiries (Unqualified)18 leads
AI Qualified — Hot6 leads
Nurture Sequence Active9 leads
Demo Booked3 leads
Proposal Sent2 leads
AI Follow-Up Activity
Emails sent today34
Avg response time4 min
Pipeline value$148,500
Workflow Automation Engine
1
Invoice received via email
2
AI extracts & validates line items
3
Approval request sent to manager
4
One-click approval via mobile
5
Posted to Xero, supplier notified
Time saved vs manual 47 min → 90 sec
Built on Make · Zapier · Power Automate
⚙️
BUSINESS PROCESS AUTOMATION

Eliminate the Admin That's Costing You Time and Money

Manual workflows, approval chains, and repetitive data entry are silent killers of NZ business productivity. We map, automate, and optimise your core business processes using best-in-class platforms — and build automations that actually stick.

  • Invoice processing, purchase orders, and payment approvals fully automated
  • HR onboarding workflows from contract to first-day setup in minutes
  • Multi-step approval chains with mobile-friendly one-click actions
  • Built on Make, Zapier, or Microsoft Power Automate — your choice
  • 30-day deployment for standard workflows — complex builds within 60 days
80%
Admin Time Saved
100%
Paperless Processes
30d
Deployment
Get Started Explore Business Automation
📄
AI DOCUMENT PROCESSING

Turn Piles of Documents Into Structured Data — Instantly

Every time someone in your team manually keys data from an invoice, contract, or form, that's wasted time and a potential error. Our AI Document Processing solution extracts structured data from any document format with industry-leading accuracy — then routes it exactly where it needs to go.

  • Processes invoices, contracts, consent forms, purchase orders, and more
  • Works with PDFs, scanned images, Word docs, emails — any format
  • 95%+ extraction accuracy with automated confidence scoring
  • Exceptions flagged for human review; routine docs processed automatically
  • Pushes extracted data directly to your ERP, CRM, or accounting platform
95%
Accuracy Rate
1000s
Docs Per Day
Any
Format Supported
Get Started Explore AI Document Processing
Document Extraction — Invoice #INV-2847
📄 invoice_acme_2847.pdf — Processing complete
SupplierAcme Supplies Ltd
Invoice No.INV-2847
Date14 Jul 2026
GST Excl.$4,280.00
GST (15%)$642.00
Total Due$4,922.00
Confidence: 98.4% · Routed to Xero automatically
142
Today
95.1%
Accuracy
3
For Review
Avtrix CRM — Active Deals
TK
Taupo Kitchens Ltd
Proposal Sent · 3 days ago
$28,500
WP
Wellington Plumbing Co.
Discovery Call · Tomorrow 2pm
$14,000
AH
Auckland Health Group
Negotiation · Hot lead
$62,000
CR
Christchurch Retail Grp
Demo Booked · Friday 10am
$19,200
$123,700
Pipeline Value
68%
Win Rate
👥
CRM & ERP SOLUTIONS

Business Systems Built for the Way NZ Works

Off-the-shelf CRM and ERP systems are built for global averages — not for NZ-specific tax rules, trade workflows, or industry regulations. We build custom CRM and ERP systems that fit your business exactly, with full training and ongoing support included.

  • Custom CRM built around your sales process and customer lifecycle
  • ERP modules for inventory, finance, HR, and operations — NZ tax compliant
  • Purpose-built versions for trades, healthcare, retail, and professional services
  • Full integration with Xero, MYOB, and your existing business tools
  • Staff training included — and a local team to call when you have questions
NZ
Purpose-Built
Full
Integration
Inc.
Training Included
Get Started Explore CRM & ERP Solutions
🌐
DIGITAL TRANSFORMATION

End-to-End Digital Overhaul for Your Business

Digital transformation isn't a product — it's a journey. We guide NZ businesses through a structured, fixed-price digital overhaul covering your website, customer and staff portals, e-commerce capability, and mobile apps. Everything delivered. Everything working. No complexity handed back to you.

  • High-performance business websites, landing pages, and e-commerce stores
  • Secure customer and supplier portals with self-service capability
  • Progressive web apps and native mobile apps for iOS and Android
  • Full NZ Privacy Act 2020 compliance built in from day one
  • Fixed-price projects — you know the cost before we write a line of code
E2E
End-to-End Delivery
100%
Privacy Act Compliant
Fixed
Fixed-Price Projects
Get Started Explore Digital Transformation
Digital Platform Preview
www.yourclient.co.nz
Your Business — AI-Powered Digital Platform
Responsive design
SEO optimised
Privacy Act compliant
AI chatbot ready
Fixed-price · NZ Privacy Act compliant · Local support
Business Intelligence Dashboard
Monthly Revenue — Last 6 Months
Feb
Mar
Apr
May
Jun
Jul
$284k
Revenue MTD
↑22%
vs Last Month
94.2%
Customer Retention
Power BI · Real-time data · 500+ connectors · Mobile-friendly
📊
BUSINESS INTELLIGENCE DASHBOARDS

Know Your Numbers at a Glance — in Real Time

Most NZ business owners are making decisions based on last month's numbers, or worse — gut feel. Our Power BI dashboard solutions connect all your data sources and surface the metrics that matter, in real time, on any device.

  • Executive dashboards covering sales, operations, finance, and customer metrics
  • Real-time data from your CRM, ERP, accounting software, and more
  • Connects to 500+ data sources including Xero, MYOB, Shopify, and Salesforce
  • Mobile-friendly — check your numbers on the drive to a client meeting
  • Automated alerts when KPIs breach thresholds you define
Real
Real-Time Data
500+
Data Sources
📱
Mobile-Friendly
Get Started Explore BI Dashboards
☁️
CLOUD SOLUTIONS

Move to the Cloud. Cut Costs. Never Look Back.

Still running servers in a back office? Paying for on-premise infrastructure you don't fully use? We migrate, manage, and optimise cloud infrastructure for NZ businesses on AWS, Azure, and Google Cloud — with a 40% average cost reduction and 99.9% uptime guaranteed.

  • Full cloud migration from on-premise, co-located, or legacy cloud environments
  • Multi-cloud and hybrid architectures designed for NZ data sovereignty requirements
  • Ongoing cloud management, cost optimisation, and security hardening
  • AWS, Microsoft Azure, and Google Cloud Platform certified delivery
  • 24/7 monitoring with automatic failover and disaster recovery built in
40%
Cost Reduction Avg
99.9%
Uptime SLA
24/7
Monitoring
Get Started Explore Cloud Solutions
Cloud Infrastructure — Live Status
☁️
AWS — ap-southeast-2 (Sydney)
EC2 · RDS · S3 · CloudFront
Healthy
🔵
Azure — Australia East
App Services · SQL · Blob
Healthy
🔒
Security & Compliance Layer
NZ Privacy Act · ISO 27001
Active
📡
24/7 Monitoring & Alerting
Last check: 42 sec ago
Active
99.97%
Uptime (90d)
-38%
Cost Saved
0
Incidents
Managed AI — Monthly Health Report
July 2026 · Your AI Stack Performance
AI Support Agent
96%
Voice Receptionist
100%
Sales Automation
89%
Document Processing
98%
This Month's Highlights
✓  2,847 customer queries handled automatically
✓  AI model retrained on 340 new product FAQs
✓  Sales automation sequence A/B tested — +14% open rate
🛡️
MANAGED AI SERVICES

We Run and Maintain Your AI Stack So You Don't Have To

AI solutions don't run themselves. Models drift. Integrations break. Data changes. Our Managed AI Services team handles all of this on a monthly retainer — so your AI keeps improving rather than degrading over time. You get a dedicated NZ-based team, monthly performance reports, and proactive optimisation every month.

  • Dedicated NZ-based team managing your entire AI and automation stack
  • Proactive monitoring, retraining, and optimisation — not just break-fix support
  • Monthly performance reports with plain-English insights and recommendations
  • New features and improvements shipped on a regular cadence
  • Scales with your business — add solutions to your retainer as you grow
NZ
Dedicated NZ Support
Mthly
Monthly Reporting
Scales With You
Get Started Explore Managed AI Services
GET STARTED

Ready to Transform Your Business?

Book a free discovery call and we'll recommend the right solutions for your business.