From AI agents to custom software — everything a modern NZ business needs to compete, grow, and future-proof against disruption.
We build and deploy AI agents across every customer touchpoint — chat, voice, email, and document workflows. Every agent is trained on your business knowledge, speaks NZ English, and complies with the Privacy Act 2020.
24/7 chat agents trained on your FAQs, products, and policies. Handle enquiries, bookings, and complaints automatically.
Never miss a call. AI answers, qualifies callers, takes messages, and makes bookings — integrated with your calendar.
Extract structured data from invoices, contracts, and forms with 95%+ accuracy. Routed directly to your ERP or CRM.
Triages, categorises, and drafts responses to inbound emails. Reduces email overload by up to 60%.
Qualifies leads instantly, runs follow-up sequences, and books demos directly into your team's calendar.
AI-powered trigger-and-action workflows that learn from exceptions and improve over time.
Automated reports delivered to your inbox — no manual data extraction, no Excel pivot tables.
Purpose-built AI agents for complex, industry-specific tasks that generic tools can't handle.
We map, automate, and optimise your core business processes using Make, Zapier, and Microsoft Power Automate — so your team focuses on work that actually grows the business.
Multi-step approval workflows, notifications, and escalation logic — triggered automatically by events in your business.
Invoice processing, purchase order approvals, payment reconciliation — connected directly to Xero or MYOB.
New employee workflows from contract generation to IT setup — completed in minutes, not days.
Automated lead assignment, follow-up sequences, deal stage triggers, and customer communication flows.
Automated document generation, e-signature workflows, and secure storage routing.
SMS, email, and Slack alerts triggered by threshold breaches, events, or time-based rules.
Low-stock alerts, reorder triggers, and supplier communication — automated end-to-end.
When off-the-shelf tools don't fit, we build from scratch. Every custom system is designed around your specific workflows, integrates with your existing tools, and is fully owned by you — no licensing lock-in, ever.
Full-featured CRM and ERP platforms built for NZ-specific workflows, tax rules, and industry requirements.
End-to-end job management for trades businesses — quoting, scheduling, dispatch, invoicing, and mobile field apps.
Secure, self-service web portals for customers, suppliers, and staff — fully integrated with your back-end systems.
Custom booking engines for service businesses — time-based, resource-based, or multi-location.
Real-time stock tracking, bin management, and supplier integration — purpose-built for NZ businesses.
Industry-specific compliance management, audit trails, and automated regulatory reporting.
We build native iOS and Android apps, and cross-platform apps using React Native — for field teams, customers, and business operations. Full offline capability for rural NZ environments.
Native apps for maximum performance and platform integration — built for the Apple App Store and Google Play.
React Native apps that run identically on iOS and Android — faster to build, easier to maintain.
Full offline capability for field teams in areas with patchy connectivity — data syncs when reconnected.
We connect all your data sources and build Power BI dashboards that give you real-time visibility across your entire business — on any device.
C-suite dashboards covering sales, operations, finance, and customer metrics — updated in real-time.
Connect Xero, MYOB, Shopify, Salesforce, and 500+ other sources into a single, clean data warehouse.
Machine learning models for demand forecasting, churn prediction, and cash flow projection.
Every NZ business runs on multiple tools. We build the API integrations and middleware that connect them — so data flows automatically and your team stops copy-pasting between systems.
Custom REST and GraphQL APIs that expose your business logic to any connected system, app, or partner.
Connect your ERP, CRM, and accounting software into a unified data flow — no more manual reconciliation.
Stripe, Paymark, Windcave, and POLi integrated into your website, app, or custom software.
We build fast, conversion-optimised business websites, e-commerce stores, and customer portals — with NZ Privacy Act compliance and technical SEO baked in from day one.
Professional, conversion-focused business websites with technical SEO, CMS, and NZ Privacy Act compliance.
Full-featured online stores on Shopify or WooCommerce — NZD pricing, GST, NZ shipping, and NZ payment gateways.
App-like web experiences that work on any device, load instantly, and can be installed like a native app.
Technology doesn't manage itself. Our managed service retainers cover monitoring, optimisation, updates, and support — so your AI and automation stack keeps delivering value month after month.
We monitor, retrain, and optimise your AI agents monthly — including knowledge base updates and performance reporting.
A structured 2-week engagement identifying your highest-value AI opportunities with estimated ROI.
A 12–24 month technology roadmap sequencing AI, automation, and software investments for maximum ROI.
Answers to the most common questions from NZ business owners.
Yes. Avtrix Software Solutions is a New Zealand-registered company based in Taupo. Our team is locally based, our support is NZ business-hours, and every solution we deliver is built to operate within New Zealand's legal and regulatory environment, including the NZ Privacy Act 2020.
We scope your project in full before a dollar is committed. You receive a fixed-price proposal covering design, development, testing, and deployment. No hourly rates, no scope creep surprises — the price you agree to is the price you pay.
Both SMEs and enterprises. Many of our clients are owner-operated NZ businesses — trades, healthcare, professional services — who want enterprise-grade technology without enterprise complexity or cost.
A simple AI chatbot or automation workflow can go live in 3–4 weeks. A custom software platform typically takes 3–6 months. We share a detailed timeline before work begins.
Yes, if you require it. We can architect solutions that store and process data entirely within NZ or Australian data centres, fully compliant with the NZ Privacy Act 2020.
Yes. All projects include a post-launch warranty period, plus optional managed service retainers covering monitoring, updates, and NZ business-hours support.
An AI agent can handle customer enquiries 24/7, answer product questions, book appointments, qualify leads, process documents, and escalate complex issues to your team — all without human intervention.
Yes, when implemented correctly. We build AI agents with knowledge boundaries, escalation triggers, and human handoff — so the AI handles what it knows confidently and routes everything else to your team.
Absolutely. We train agents to use NZ English spelling, GST references, and local business tone. Your customers won't feel like they're talking to a generic offshore bot.
Our AI voice receptionists answer inbound calls, greet callers, answer FAQs, capture details, and book appointments — integrated with your calendar and CRM.
Yes. Our document AI is configured for NZ-format invoices, GST returns, contracts, and industry-specific forms.
We use enterprise-grade AI models with strict data agreements. Your business data is never used to train third-party models.
Almost any repetitive process. Common NZ examples: Xero invoice processing, staff onboarding, job scheduling, GST reporting, purchase order approvals, and customer follow-up emails.
Yes. Xero and MYOB are the most common NZ platforms we integrate for automation — invoice creation, payment reconciliation, expense approval, and financial reporting flows.
NZ businesses we work with typically save 10–30 hours of admin per week. Trades businesses automating quoting and scheduling often save considerably more.
We use Make (Integromat), Zapier, Microsoft Power Automate, and custom-built automation engines — choosing the right tool based on your tech stack and complexity.
When off-the-shelf tools don't fit your workflow, you're paying for features you don't use, or your team works around the software. Common triggers: industry-specific requirements, complex quoting logic, multi-site operations.
Yes — one of our most common projects. End-to-end systems for electricians, plumbers, builders, HVAC: quoting, scheduling, dispatch, time tracking, invoicing, and field apps.
You do — 100%. You own the IP, source code, and data. No licensing lock-in, no dependency on Avtrix.
Yes. We design every custom platform to integrate with Xero, MYOB, Shopify, Salesforce, HubSpot, Microsoft 365, and any other platform you use.
Yes. Native iOS and Android apps, and cross-platform apps using React Native. For most NZ business apps, cross-platform delivers excellent performance at lower cost.
Yes. We design field apps with full offline capability — essential for NZ's rural work environments. Data syncs when the device reconnects.
Yes. We handle the complete App Store and Google Play submission process — compliance checks, metadata, screenshots, and review responses.
A cross-platform business app typically takes 3–5 months from scoping to launch. We share a full schedule before work begins.
A BI dashboard pulls data from your accounting, CRM, and operations systems into a real-time single view — sales, margins, cash flow, job status, and KPIs at a glance.
Yes. Power BI connects to 500+ sources, including Xero, MYOB, Shopify, WooCommerce, Salesforce, HubSpot, and most NZ job management platforms.
Yes. We build predictive models for demand forecasting, cash flow projection, customer churn, and inventory planning.
A focused executive dashboard connecting 2–3 data sources can be live in 4–6 weeks. More complex BI platforms take 2–4 months.
Yes. We connect your CRM, accounting software, job management, e-commerce, and any other tools through APIs so data flows automatically.
Xero, Salesforce, HubSpot, MYOB, Microsoft 365, and Shopify are platforms we integrate with regularly for NZ businesses. If it has an API, we can connect it.
We integrate Stripe, PayPal, Paymark, Windcave, and POLi — the most widely used payment gateways for NZ businesses.
Yes. We build middleware and API bridges that connect older systems to new software, extending their life without a full replacement.
A professional business website typically takes 3–6 weeks. E-commerce sites with custom functionality take 6–12 weeks.
We build every website with technical SEO as a foundation — fast load, correct HTML structure, mobile optimisation, schema markup, and NZ-localised metadata.
Yes. We build and customise Shopify stores including NZD currency setup, NZ shipping integrations, GST configuration, and Paymark/Windcave payment gateways.
A website presents information and captures leads. A web application lets users log in, take actions, and interact with your data — like a customer portal or booking system.
System monitoring, performance reporting, model updates, knowledge base maintenance, NZ business-hours support, and a monthly review meeting.
A structured 2-week engagement where we map your operations, identify highest-value AI opportunities, and produce a prioritised roadmap with ROI estimates.
We assess your current technology, processes, and goals — then produce a 12–24 month technology roadmap sequencing AI, automation, and software investments.
Yes. We provide staff AI training workshops covering practical AI tool use, prompt writing, and responsible AI practices tailored to your industry.
Book a free discovery call. Walk away with 3 actionable insights — no commitment, no sales pressure.